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Infrastructure Technician

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs.

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Course Level

Level 3

Course Duration

12 - 15 months

Awarding body


Whats involved.

Course Overview

Our Level 3 Infrastructure Technician programme is designed to equip participants with the knowledge and skills to develop as an Infrastructure Technician within a business, supporting productivity through the use of IT. This will enable growth and bring brand new skills to a workforce.

During the Apprenticeship, Infrastructure Technicians will cover topics allowing them to support your business IT needs by identifying both operating and hardware systems both saving time and money on outsourcing.

Upon completion of the programme, participants will gain eligibility to apply to the register of IT Technicians, confirming SFIA Level 3 Professional Competence. This will then bring industry-backed skills and knowledge.

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Whats involved.

What will you learn?

Module 1

Networking and Architecture

Module 2

Mobile and Operating Systems

Module 3

Cloud Services

Module 4

Coding and Logic

Module 5

Business Processes


Where next?

Progression opportunities

All of the courses we offer at GBS Apprenticeships are aimed to help progress your continuous professional development.

This qualification will prepare you for employment as an Infrastructure Technician. Upon completion of this apprenticeship, you may consider higher apprenticeships or additional professional qualifications and training.

What now?

Can I apply for this course?

The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

Some of the requirements may be:

  • Typically have five GCSEs at Grade C or higher.
  • Have been a resident in the UK/ Level 5 EEA/EU for the last 3 years.
  • Have Level 2 English and Maths or equivalent.
  • Be able to meet the programme modules through their job role.


How apprenticeships work for Employers?

From the outset, we communicate with you to find out exactly what your organizational requirements are, then find the best fit for the business and an individual who will bring value to the role instantly.


We want to engage with you

We will meet you in the first instance to find out exactly what your business needs from an apprentice, whilst ensuring that you have all the information you need from the outset.


Free recruitment

We will source high quality candidates that not only meet your organizational needs, but have the best personality fit and abilities to contribute to your office dynamics.


Ongoing support

Not only will we induct the apprentice, but we will offer ongoing support to both your business and the learner. We hold regular one-to-one sessions with our apprentices to ensure they are on the right track.


Delivery is important

We are versatile in our approach to teaching as we know every business has different needs, so we offer both academy-style support on a weekly basis, as well as distance-learning in the form of webinars.

Register your Interest

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