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IT Solutions Technician

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Course Level

Level 3

Course Duration

18 months

Location

Nationwide

Awarding body

BCS

Whats involved.

Course Overview

Develop, implement and maintain complete IT solutions such as networks, operating systems and applications.

IT Solutions Technicians develop, implement and maintain complete IT solutions, including their hardware infrastructure (such as servers and networks) and software (such as operating systems, middleware and applications). They work as part of a multi-disciplinary team. Many such teams will be modern “DevOps” style teams, which carry out the full set of stages across the whole solution lifecycle: requirements gathering, solution development, testing, implementation and ongoing support. In more traditional organisations the team is likely to be focused more at one or other end of this broad set of activities. Such teams may well be in transition to a modern “DevOps” style team.

An IT Solutions Technician applies a professional methodology or framework to gather and analyse requirements; to design, develop, test, and implement IT solutions and to provide ongoing support both directly to end users and for the underlying IT services. The specific tasks undertaken vary depending on what needs to be achieved by the team at any particular time. Some tasks may be very technical, others may be more analytical, business or user focused.

IT Solutions Technicians undertake duties across the complete IT solution, working on the team’s core activities so all apprentices take a common core and then choose one of two options.

IT Hardware Solutions Technicians undertake activities in the area of the infrastructure aspects of solutions such as servers and networks (fixed or mobile);

Or

IT Software Solutions Technicians undertake activities in the area of applications and supporting components such as databases.

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Where next?

Progression opportunities

Professional Recognition

This apprenticeship is recognised for entry onto the BCS, The Chartered Institute for IT, Register of IT Technicians confirming level 3 professional competence. Those completing the apprenticeship can apply for registration.

Apprenticeship programmes you may wish to progress onto:

  • Level 4 Unified Communications Troubleshoot
  • Level 4 Applications Support Lead
  • Level 4 Network Engineer
  • What now?

    Can I apply for this course?

    The entry requirement for this apprenticeship will be decided by each employer, but may typically be five GCSEs at Grade C or higher.

    Some of the requirements may be:

    Typically have five GCSEs at Grade C or higher.

  • Have been a resident in the UK/ Level 5 EEA/EU for the last 3 years.
  • Have Level 2 English and Maths or equivalent.
  • Be able to meet the programme modules through their job role.
  • Employers

    How apprenticeships work for Employers?

    From the outset, we communicate with you to find out exactly what your organizational requirements are, then find the best fit for the business and an individual who will bring value to the role instantly.

    1

    We want to engage with you

    We will meet you in the first instance to find out exactly what your business needs from an apprentice, whilst ensuring that you have all the information you need from the outset.

    2

    Free recruitment

    We will source high quality candidates that not only meet your organizational needs, but have the best personality fit and abilities to contribute to your office dynamics.

    3

    Ongoing support

    Not only will we induct the apprentice, but we will offer ongoing support to both your business and the learner. We hold regular one-to-one sessions with our apprentices to ensure they are on the right track.

    4

    Delivery is important

    We are versatile in our approach to teaching as we know every business has different needs, so we offer both academy-style support on a weekly basis, as well as distance-learning in the form of webinars.

    Register your Interest

    Get in touch with one of our team today. Fill out the form below and, we will be in touch shortly.