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Operations or Departmental Manager

This programme is designed for Senior Managers to equip them with the key skills and knowledge to become an effective Strategic Departmental Manager.

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Course Level

Level 5

Course Duration

15 - 18 months

Awarding body


Whats involved.

Course Overview

The Operations/Departmental Manager programme covers the key competencies that senior managers need to understand, to develop effective management and leadership practices at a higher level. Our course has been designed based on the latest best practice to give the qualifications, skills and grounding to become outstanding Operations/Departmental Managers, with the potential to improve quickly and go beyond expectations.

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Whats involved.

What will you learn?

Module 1

Self Awareness

Module 2

Self Management

Module 3


Module 4

Building Stakeholder Relationships

Module 5

Strategic Decision Making

Module 6

Leading People and Organisational Culture

Module 7

Performance Management Strategies

Module 8

Creating and Delivering Operational Plans

Module 9

Project Management Techniques

Module 10

Managing Finance



How apprenticeships work for Employers?

From the outset, we communicate with you to find out exactly what your organizational requirements are, then find the best fit for the business and an individual who will bring value to the role instantly.


We want to engage with you

We will meet you in the first instance to find out exactly what your business needs from an apprentice, whilst ensuring that you have all the information you need from the outset.


Free recruitment

We will source high quality candidates that not only meet your organizational needs, but have the best personality fit and abilities to contribute to your office dynamics.


Ongoing support

Not only will we induct the apprentice, but we will offer ongoing support to both your business and the learner. We hold regular one-to-one sessions with our apprentices to ensure they are on the right track.


Delivery is important

We are versatile in our approach to teaching as we know every business has different needs, so we offer both academy-style support on a weekly basis, as well as distance-learning in the form of webinars.

Register your Interest

Get in touch with one of our team today. Fill out the form below and, we will be in touch shortly.