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Quality & Compliance Administrator

  • Posted on: 18th November 2021
  • Location: Chesterfield S40
  • Salary: £19500
  • Contract: Part-time
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Job Description

Job Description

To ensure all delivery practices meet the requirements of both internal and external quality and compliance frameworks. To provide an excellent service and contribution to building long-term relationships with employers.

Duties and Responsibilities

  • Administration for Apprenticeship, Kickstart and Bootcamp programmes
  • Conducting learner and apprentice enrolments, completing enrolment paperwork to a high standard, for relevant contracts
  • Updating of the Programme Tracker, in liaison with Quality Admin Manager – data collation and entry and providing statistical reports for Head of Quality & Compliance
  • Reporting review issues / trends and themes to Quality Admin Manager, Head of Quality & Compliance and Safeguarding Lead
  • Assisting with preparation for EQA audits and Ofsted visits
  • Registering learners with awarding bodies and end point assessment organisations; booking of functional skills tests and end point assessments; tracking and report test results to assessors/trainers
  • Tracking incoming assessments for IQA and certificate application on completion of final IQA
  • Complying with all legislative and regulatory requirements
  • General administration duties and covering reception duties where required
  • Promoting a positive image of GBS Ltd and the work that is carried out across its various services
  • Demonstrating flexibility in responding to changing demands in personal, sectional or the team’s workload
  • Taking responsibility for one’s own professional development and continually updating your CPD record when necessary, participating in appropriate staff development activities as required including the company appraisal scheme
  • Showing a commitment to diversity, equal opportunities and anti-discriminatory practices. The post holder is expected to comply with and promote GBS’s equal opportunities policy in all aspects of their duties and responsibilities
  • Ensuring confidentiality, never passing on personal information unless there are safeguarding issues of concern which must always be reported to the Designated Safeguarding lead or to the Police or Social Services in an emergency
  • Read, understand and abide by the GBS Ltd’s safeguarding and prevent policies and know how to respond to, report and record any concerns you may have about a child or adult at risk
  • Undertake regular safeguarding training as required
  • Carrying out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the job

Salary, Contract Term and Employee Benefits

Starting salary: £19,500 pro rata
Salary: £19,500 – £21,000 per annum
Contract: Part-Time
Hours: 3 days a week, 8 hours per day
Post Title: Quality & Compliance Administrator
Department: Quality & Compliance Team
Responsible To: Head of Quality and Compliance


All employees have a duty to recognise and carry out all safeguarding responsibilities within their role and work within the KCSIE2021 document guidelines.

  • Our organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.”
  • Applications Forms/ CV must be full and up to date – gaps will be investigated at interview
  • Enhanced DBS disclosure and criminal record self-disclosure is required to be completed
  • All references will be taken up and referees asked if there is any reason why the candidate shouldn’t hold a post with substantial access to children/vulnerable adults
  • For details of our safeguarding procedures please read the safeguarding policy on our website
  • Enclose full Job Description in advert


Experience and Skills required:

  • Excellent IT and administration skills, able to learn new and bespoke IT systems quickly and use Microsoft Office software
  • Excellent organisational skills
  • Able to work within a team and independently when required
  • Good customer service skills – excellent telephone communication skills are essential
  • Excellent problem solver with high level of attention to detail
  • Able to remain calm under pressure and maintain confidentiality


Experience and Skills desirable:

  • Experience working in a training organisation