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HR Administrator Apprentice

  • Posted on: 29th September 2021
  • Location: Birmingham B16
  • Salary: £4.30 per hour
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Job Description

Job Description

GBS Apprenticeships are recruiting for a a charity which helps people across the UK tackle their debts and manage their money with confidence. The Trust’s main activities are providing free advice through National Debtline and Business Debtline; supporting advisers through Wiseradviser; providing training and consultancy to companies; and improving the UK’s money and debt environment through policy, research and awareness raising campaigns. They work closely with a range of stakeholders from industry, the advice sector, government, and regulators; partnership is at the heart of how they fulfil their mission.

About The Role

This will be a great opportunity for you to train to become a dedicated HR professional and join a busy, friendly HR team. You will proactively complete your HR apprenticeship, in addition to providing effective HR administration for all stages within the employee life cycle. We are a fun and friendly place to work, recognise and celebrate success and we’ll encourage you to make the most of your potential! The Money Advice Trust are currently looking for a HR Administrator, on an apprenticeship basis, for this role at their office in Edgbaston, Birmingham.

This is a great opportunity for the ideal candidate to join a national charity that is helping people across the UK to tackle their debts and manage their money wisely.

The business is growing rapidly and we’re always looking for good people. We are committed to providing new opportunities and career development.

The successful candidate will gain invaluable knowledge in all aspects of HR and the employee lifecycle. To support the HR team to meet it demands as the Trust continues to grow and develop.

You’ll also be a self-starter and possess the ability to work with minimal supervision. If you are a positive, hard-working individual, with a can-do customer focussed attitude, then we would love to hear from you!


Main responsibilities:

HR Administration –

  • Maintain all employee records accurately and efficiently
  • Assist in the preparation of recruitment related administration, including recruitment packs, interview timetables and our application tracking system
  • Produce letters and other HR related correspondence, including changes to terms and conditions letters, termination letters and other associated administration, updating the HR System with changes
  • Setting up meetings and welcoming visitors
  • Respond to requests for employment information from employees, including proof of employment references for ex-employees or those seeking a mortgage
  • Assist the Organisational Development Manager with L & D admin including logging and filing evaluation forms and printing training materials
  • Confidential filing of personal records, ensuring that the security and content of records meet the requirements of the Data Protection Act
  • Answer ad hoc and basic policy and procedure enquiries from employees and managers in person, by telephone and through the HR inbox
  • Assist with any ad hoc project / research work commensurate with the level of the role
  • Assist with the administration of budgets and payments, including raise purchase orders and new supplier forms for invoices
  • Update the HR intranet site as needed
  • Assist in the management of the administration of the Performance and probation processes, including update the log and chase any outstanding forms and logging the return of appraisal forms, chase managers where required
  • Assist in the conducting of the HR induction for all new starters and oversee the Induction Feedback meeting process
  • Supporting the Head of HR & Business Support with administration
  • General administration i.e. making purchases for reward and recognition

HR Systems –

  • Assist in the maintenance of all systems, both computerised and paper based, new starters learning and development and payroll
  • Respond to employee queries for HR system support and provide solutions
  • Assist in testing HR system developments before they are released to all users
  • Export information from the system and assist in the setting up and maintenance of reports

Payroll –

  • Assist with Payroll Administration, including monthly payroll run, reports, Annual leave purchase requests and employee pension changes
  • Assist by processing HMRC correspondence, including saving checklists to employee files, homeworking payment
  • Assist with payroll data upload to the HR system, including employee benefits and deductions, Union changes and employee health insurance
  • Assist employees with payslip portal, including resetting passwords and liaise with 3rd party payroll provider to troubleshoot

General –

  • Commitment to abide by organisational policies, codes of conduct and practices
  • Commitment to confidentiality
  • To assist with other duties, as necessary, including minute taking and meeting paper preparation
  • To uphold good practice and undertake any such duties as are appropriate to the post
  • Contribute to the HR Business Planning Process
  • Take an active role in Monthly HR meetings
  • Any other duties that commensurate with the level of the post

Salary, Contract Term and Benefits

Monday to Friday 9am to 5pm

Wage of £165.65 per week.

The Apprenticeship Standard is Level 3 HR Support

Reference ID: GBSAF064

Job Types: Full-time, Apprenticeship




  • 5 GCSE (9*-4/A*-C) (or equivalent) including English and maths
  • Good standard of practical application of literacy and numeracy


Knowledge & Experience –

  • Knowledge of the purpose of an HR function


Desired Skills

Personal qualities –

  • Commitment to the values of the Trust which are to: – Be Balanced – Be Supportive – Be Innovative
  • Sensitivity in dealing with confidential information
  • Strong team player, co-operative and willing to assist others
  • Strong work ethic and flexibility to get a job done
  • Positive, can do attitude
  • Good sense of humour
  • Confident and happy to appropriately raise ideas for improvement

Skills & Competencies –

  • Ability to work as part of a team to work independently, using own initiative when required
  • Ability to work to tight deadlines when required
  • Strong time management and organisational skill and the ability to prioritise tasks
  • Good written and oral communication skills
  • Good analytical skills
  • Strong attention to detail
  • Good communicator
  • Self-starter with the ability to work with minimum supervision
  • Strong IT literacy, to include Word and Excel and remote working applications such as Teams
  • High level of accuracy in production of work
  • Strong interpersonal and customer service skills
  • Highly resilient and calm approach
  • Confident telephone manner

Knowledge & Experience –

  • Some experience of administration