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IT Support Technician Apprentice

  • Posted on: 13th January 2022
  • Location: Chesterfield S41
  • Salary: £4.30 per hour
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Job Description

GBS apprenticeships are recruiting for an IT Consultancy in Chesterfield with over 12 years experience of supporting different sized organisations as well as offering support to home users. They want to make sure IT is not a problem for you so they use the latest technology to streamline processes, making your business easier. This is a wonderful opportunity to join an expanding business, this is perfect for a dedicated, ambitious and technical individual who enjoys working within IT and is looking to expand their knowledge into the world of business IT Support.

Training will be provided along side the apprenticeship in all areas of IT.

Roles/Responsibilities

  • Answering the phone and dealing with customer queries
  • Logging support tickets onto our management system
  • Fixing PC’s, Printers, Network devices and servers
  • Installation of Hardware and Software
  • Upgrading Hardware and Software
  • Website design and maintenance
  • Network cable installation

The work is varied and may change over time. There might be heavy lifting and working at height involved, some evening and weekend work might be required.

Monday to Friday £4.30 Per Hour

The Apprenticeship Standard is Level 3 Digital Support Technician

Reference ID: GBSAF094

Job Types: Full-time, Apprenticeship

Requirements

Skills needed for the role

  • 5 GCSE’s at Grade C/4 or above including Maths, English and ICT
  • Basic Knowledge of Computers and Servers
  • Basic Website design
  • Good communication skills, both written and verbal
  • A full driving licence and vehicle due to potential site visits (not essential)

Desirables

Personal qualities:

  • Flexible and pro-active attitude towards work
  • Good problem-solving techniques
  • Ability to work both individually and as part of a team
  • A keen interest in IT and an eagerness to learn